Shipping
- What states can Honeybee ship to?
- What states does Honeybee ship MAB to?
- Where does Honeybee ship the packages?
- Where do the packages ship from?
- Stopping/Updating Shipped Orders
- Can I cancel an order that was marked as shipped?
- My patient needs to update their address but the package already shipped. What are our options?
- My patient’s package was marked as delivered but they didn’t receive it. What do we do?
- What can we do if a patient reports the package as stolen?
- What can we do if the patient's package was lost in transit?
- Which shipping carriers can I use?
- How can I be sure my patient will receive their order in a timely manner?
- My patient is unable to receive mail at their home address. What are their options?
- Who covers the cost of replacement orders?
- What is Honeybee's cutoff for orders to be shipped same-day?