Our cutoff is 1 pm PT Monday - Friday and 11 am on Saturdays. We are closed on Sundays.
For an order to ship out on the day it was received:
- All required information must be present on the Rx
- Ship-to address must be valid (including apartment number, care of, etc)
- If we bill your patients directly, the patient must complete checkout prior to cutoff
Any orders received or completed after cutoff will be shipped the following business day.
If you have a patient with an urgent need for their medication order, we cannot guarantee same-day shipping, but we'll make every effort to accommodate the request. Please reach out to us via email or Slack for help expediting the order.