💡Navigate the Partner Dashboard

Orders

• This section shows all patient orders to date
• Sort by clicking on the column headers or use the filters to drill down your results 
• Click on an order line to open order details
• Each order will show the current status:
  • Processing: The Rxs have been received but Honeybee has not started filling
  • Filling: The prescriptions are being filled by our pharmacy team
  • Shipped: The order has been marked as shipped
  • Delivered: The order has been marked delivered 
  • Canceled: The order was canceled before it was shipped out, usually at the provider or patient's request
  • On Hold: The order has been placed On Hold 
  • Under Review: A hold has been resolved, the order is in queue for Honeybee to review and process
• For more insight into order support on the dashboard, check out this article! 

Invoices

• This section shows all past invoices
• Sort by date, invoice total, due date, or invoice number by clicking the column header
• Click Filter at the top right and set your chosen filters
• Click on any invoice to see a breakdown of orders for that invoice

Metrics

• This section shows different metric reports for your order history 
• Choose from different metric reports on the left hand side 

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