The dashboard allows your support team access to orders in progress and historical order data.
- View order item & shipping details
- Update an order’s shipping address
- Update an order’s shipping method
- Place an order On Hold
- Resolve Order Exceptions/On Hold Orders
- Cancel an order
- View invoice information
The default view when first logging into your dashboard will show you orders in chronological order and their current status. From this view, you can:
- Utilize filters to locate orders by patient name. patient ID, order # and various other attributes
- View orders and their real time status updates at a glance
- Export filtered results to a CSV report
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