The Automatic Processing workflow is the quickest way to get integrated with Honeybee.
Here's how it works: When Honeybee receives an e-prescription, we automatically extract patient, shipping, medication, and prescriber details. An order is created immediately, and the filling and verification process begins. You can track orders in real-time on the Partner Dashboard as they move through the system. You can still add a webhook URL for updates on orders and shipments. This lets you receive notifications about order statuses, though it does not allow for extensive customization.
Custom Items: Customizing items is limited with this method. We can set up your account to include the same non-prescription items (like over-the-counter products or branded inserts) in every order, but you won't have the flexibility to vary these items between orders.
Support: The Partner Dashboard offers real-time updates, but it provides less detail on specific order issues. This might require more direct communication with our support team to resolve problems, which can occasionally slow things down. Rest assured, our team is always here to help!